Such promotion has increased the confidence of private investors e. g. Hilton International built a i? 1064 Words5 Pages. Moreover the use of stakeholder and resource based view theories application in developing competitive advantage in the developing country perspective is unique. Gouvernement municipal au Canada | l'Encyclopdie Canadienne This findings, can guide future studies to verify how this can affect promotional packages by stakeholder firms for local and foreign tourists in Africa. Stakeholder based theory is a practical theory that has its beginning in organisational management and ethics and it is distinct from others because it addresses morals and values explicitly as a central feature of managing organisations (Philips et al., 2003). All levels of government have a role to play in tourism, but a lack of coordination among them means governments are not having as big of an impact on the sector as they could. Results from our data shows that government plays several roles within the tourism industry although the chief role that all respondents mentioned was the provision of infrastructure and financial support. This study is aimed at outlining the roles stakeholders play in sustainable tourism in the country as well as identifying some of the challenges in developing sustainable competitive advantage for the selected tourist sites from stakeholders' perspective and how to overcome them using the limited resources available. (2017), Impact of safety issues and hygiene perceptions on customer satisfaction: a case study of four and five star hotels in Aqaba, Jordan. They are governed by the Community Charter and the Local Government Act. Respondents were approached and asked if they were willing to be interviewed, thus oral consent was sought from all respondents prior to the interviews. Chan, J.K.L. What is the role of local government in tourism? This process according to them involves different activities, services and industries that provide different experience such as transportation, accommodations, eating and drinking establishments, shops, entertainment and other hospitality services which are available for individuals or groups that are travelling away from home. Nordh et al. The public sector plays a very significant role in facilitating, controlling and/or providing the context for tourism development. If the money is wasted and doesn't properly restore the facility then it will loose business and the tourism industry will suffer. . This means that customer education is necessary for achieving sustainable tourism goals. Leadership refers to the ability to influence a group toward the achievement of a vision or set goals (Robbins and Judge, 2009, p. 410) which has different levels. Local scale planning policies are focused on the physical organisation of tourism resources and facilities (accommodation, local, transport, catering and local attractions), the control of physical development (such as hotel construction) and management of visitors. There are also no signs to encourage strolls along the footpaths to the surrounding villages to preserve the paths and bridges. Bramwell, B., Lane, B., McCabe, S., Mosedale, J. and Scarles, C. (2008), Research perspectives on responsible tourism, Journal of Sustainable Tourism, Vol. Governments in these regions, and elsewhere, have taken measures to ease the economic shock to households and businesses, but longer-term the industry will need to adapt to a post-pandemic "new normal." from centre for arts and culture, which can be described as a tourist haven in addition to its being one of the oldest state institution for culture and heritage development. The tourism sector therefore holds a great potential to both government and private sector investors in Ghana. Countries around the world try to design and adopt strategies, methods, and tools that allow them to attract tourism and achieve a competitive advantage (Petrevska & Collins-Kreiner, 2017).Tourism planning is complex and involves social, economic, and political influences (see Agarwal, 2002).Therefore, government's role in this new theoretical model assumes government officials provide the . 54 No. Sometimes it is hard to do all the work on your own. The use of the RBT and Stakeholder theory in this study underscores the importance of effective use of limited resources by both government and private sector operators to enhance tourism sustainability in the developing country. Although its key drivers of employment and GDP come from air transportation and resort casinos, it is the cultural workers, such as Elders and knowledge keepers, who define many of the authentic Indigenous cultural experiences available to tourists in Canada.19 Moreover, when compared with Indigenous tourism enterprises without a cultural focus, those involved in cultural tourism rely more on visitors from foreign markets as part of their customerbase. According to Madhani (2010) a resource is valuable if it provides strategic value to the firm (p. 5). The appointment is also normally for five years. and Lee, M.H. The role of Government in the development of tourism in Kenya Authors: John S. Akama Kisii University Request full-text Abstract This study uses the case study of Kenya to analyse the role. (2020), Digital marketing and tourism: opportunities for Africa, International Hospitality Review, Vol. This study focuses on investigating how stakeholders view can influence business sustainability in the tourism industry in Ghana and Africa. This funding supports 24 projects that will help employers and industry stakeholders in the tourism and hospitality sector to attract and retain skilled workers, build capacity through training and resources, and remove barriers for groups including women, youth, Indigenous peoples, newcomers, persons with disabilities and LGBTQ2 Canadians that continue to be under-represented in the labour market. For tourism to be sustainable, all stakeholders must be involved. Local governments are key in leading or supporting the creation of an economic development strategy. Another example is the south west of England where the tourist boards of England and Wales (although they have no legally enforceable status) provide important frameworks for co-ordinating private and public sector development of tourism. 99-120. The appointment is usually for five years. Based on results found the important roles of government are in the field of preparing infrastructures, educating the people, tourists and nongovernmental organizations, providing the security and . A respondent noted that: They have to sit together and discuss how they can attract tourist from elsewhere and help this population to building infrastructure which are necessary. Moreover, encouraging regular feedback from tourists would help in shaping future policies and marketing strategies. Freeman, E. (1984), Strategic Management: A Stakeholder Approach, Pitman, Toronto. Korstanje, M. and George, B. (2019), The museum definition as the backbone of ICOM, Museum International, Vol. Moreover, the framework matrix function in Nvivo was ideal in getting a comprehensive summary of the coded sections of the transcripts across both respondents and themes. On average tourism directly contributes 4.4% of GDP, 6.9% of employment ( Figure 1.1) and 21.5% of service related exports to OECD countries. Tourism is defined as the processes, activities, and outcomes arising from the relationships and the interactions among tourists, tourism suppliers, host governments, host communities, and surrounding environments that are involved in the attracting and hosting of visitors (Goeldner and Ritchie, 2005, p. 5). The RBT foci are that a business's internal resources, especially differentiated employee competencies, can be its direct source of sustained competitive advantage (Davis and Simpson, 2017). and Abreu, M.C.S.D. 5 million visitors and over 90,000 people were employed in tourism. If international borders continue to reopen and the industry continues its steady overall growth of the recent years prior to the pandemic, it will again contribute to Canadas economic well-being. Myanmar has become an increasingly popular tourism destination within South East Asia, with 3.44 million tourists in 2017. Organisations should not target any kind of technology that others are using as the main means for transformation. 529-545. Non- degradable elements of materials should not be allowed at the tourist sites, Access to relevant information about sites (for instance use of sign boards/foot markings/website/newsletters), A website is necessary and you to spread or attract people to visit your website. 1, pp. It targets the following markets where Canadas tourism brand leads and yields the highest return on investment: Australia, Canada, China, France, Germany, Japan, Mexico, the U.K. and theU.S.27. They also mentioned that the country has artist that can promote our culture who are rich in terms of visual arts and paintings but they cannot be promoted but the lives of these artist do not encourage the young ones who are naturally gifted with the arts to undertake the arts courses even in secondary schools. The SWSP will help employers find skilled workers and connect Canadians with the training they need. It is therefore imperative that tourist ensure that their actions contribute to the economy and the sustenance of both material and non-material resources within the environment they operate. A big problem for the tourist industry is the infrastructure of the location and whether it can deal with the high numbers of visitors or not. 1, pp. The conclusion of this study is that the challenges in the tourism industry in Ghana are many. They therefore recommended that more advertisement is done for both tourists and locals to come to the art centre for valuable and quality products. At a National scale the government sets a very broad agenda for tourism, they define primary goals for development and identify polices with broad strategies for their implementation. Moreover, in order to attract more tourist service providers must provide quality goods and services in a clean and hygienic environment. (2000), The resource-based view of the firm: some stumbling-blocks on the road to understanding sustainable competitive advantage, Journal of European Industrial Training, Vol. Astakhova, M.N. Comments will be sent to 'servicebc@gov.bc.ca'.