amboseli serena safari lodge

To save at this property, all you have to do is sign in. We would like to wholeheartedly apologise for the service lapses you experienced during your stay. good buffet. Dear clairewQ8031DP, Thank you so much for taking the time to share your experience. Good food vegetatian option are available. Amboseli Serena Safari Lodge is 2 mi away from Amboseli. Check in was quick and easy. All cribs and extra beds are subject to availability. Lock in a great price for Amboseli Serena Safari Lodge rated 8.6 by recent guests! Amboseli Serena Safari Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Are there opportunities to exercise at Amboseli Serena Safari Lodge? Each package includes a professional Wedding Coordinator to . Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Free WiFi. However, I am truly sorry for the inconvenience you experienced with the dirty teapot in your room. E:reservations.kenya@serenahotels.com. This was occasioned by a pipe burst on the main water line to the lodge. This was a great lodge with lots of comfortable areas to hang out in and was incredibly close to great game viewing on the game drives. Our friends had. The bathrooms are allensuite in all the categories of rooms with private balycons. Try again. Child offer: Children below 6yrs is free and Children 6-12 years sharing room with adult, 50% of adult rate, in own room 75%.Teens 13-17 years in own room or sharing, 75% of adult rate. This hotel features a restaurant, an outdoor pool, and a bar/lounge. Amboseli Serena Safari Lodge is just 1.8 mi (3 km) from the airport and offers a shuttle (available on request) for USD 45 per person one-way. Highlights Encounter the most massive 'tuskers' in the world, the magnificence of Kilimanajaro and the and the mystique of the Maasai - all in one weekend Large, comfortable, artistic & colourful accommodation The rooms also enjoy uninterrupted views of the savannah and African sunsets. Joseph is indeed an exceptional guide, and we are delighted to know that he provided you with informative, enthusiastic, and personalized service throughout the tour. Reviews are most valuable when they are original and unbiased. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Ideally, we'd publish every review we get, positive and negative. Answer the call of the wild at Amboseli Serena Safari Lodge a destination rich in undiscovered experiences. Thank you once again for bringing these matters to our attention. Claim your listing for free to respond to reviews, update your profile and much more. My team and I are delighted to know that you enjoyed your stay with us and we are happy that we were able to meet your vegetarian needs as well as your son's egg allergy requirements. Amboseli Serena Safari Lodge has an outdoor pool and spa services, as well as a picnic area and a garden. They have tent rooms, and the rooms are so absolutely awesome,facing the safari area. Pretty amazing to walk to dinner and see an elephant at a distance that I could easily pass him a soccer ball!! Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Lovely welcoming staff, so very helpful. The rooms are categorised in to standard rooms, deluxe rooms and executive suites. If you booked through us and want to leave a review, please sign in first. Stayed here one night on our safari trip, not long enough. Confirmation Number: Surrounded by the vast and beautiful landscape of Amboseli National Park, the accommodations at Amboseli Serena Safari Lodge provide a full immersion into life in the untamed bush. The gift shop had great local offerings. Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Amboseli Serena Safari Lodge was created for adventurers with an African dream. The lodge is 6.8 kilometers away from the famous Elephant Trust Research Camp. For specific inquiries, we recommend calling ahead to confirm. Amboseli Serena Safari Hotel Amboseli National Park, Amboseli Serena Safari Lodge Hotel Amboseli. Activities done while in Amboseli national park Serena lodge. Your contribution should be yours. I assume that if we give laundry (in AM) it would be completed & returned same da.. Dear Bob, All promotions for this lodge are shown below, you can also view all current. We will be sure to pass along your kind words of appreciation to Joseph, as it will undoubtedly motivate him to continue delivering exceptional service to our guests. Rest assured corrective measures have been put in place to avert a repeat of the same. Contact Details. My team and I are delighted that you enjoyed your stay with us. He knew where all the animals were and made sure to spend extra time with the animals we wanted to see. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window, Earn rewards across our family of brands with One Key, Available in some public areas: Free WiFi, Roundtrip airport shuttle (surcharge) during limited hours on request, Free continental breakfast available daily. T:+254 732 123333 With Mount Kilimanjaro soaring majestically just beyond the golden, acacia-specked savannah, the safari lodge offers a graceful blend of stark beauty and lavish comfort in the heart of Kenya's Amboseli National Park. Please note that this information has been provided by our partners. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Guest accommodation is not sealed after cleaning, Electrostatic spray is used for disinfection, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Contactless food service / room service is not available, Commonly-touched surfaces are cleaned with disinfectant, Reservation might be required for some facilities onsite, Property confirms they are implementing guest safety measures, Property follows sanitization practices of Ecolab (3rd party expert - Global), Staff wears personal protective equipment, Protective clothing is available to guests, Food service has been amended for enhanced safety, Property follows sanitization practices of Safe Travels (WTTC - Global), Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are not available, Gap period enforced between guest stays - 24 hours, Airport shuttle fee: USD 45 per person (one-way), Airport shuttle fee per child: USD 23.00 (one-way), (from 6 to 12 years old), Housekeeping is available for an additional fee, Amboseli Serena Safari Hotel Amboseli National Park, Amboseli Serena Safari Lodge Hotel Amboseli. The bar and restaurant areas are spacious and nicely decorated with black-and-white murals depicting African animals., Excellent location. Enhanced food service safety measures are in place. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Fellow travelers like the helpful staff and WiFi. Thank you for your message. Check-out time is 11 AM. The meals were delicious, the staff absolutely heart warming and the rooms were adorable. The property will contact you after you book to provide instructions. Please note that all Special Requests are subject to availability and additional charges may apply. Travel offer to Amboseli Serena Safari Lodge Package includes: Accommodation on Full Board Child offer: Children below 6yrs is free and Children 6-12 years sharing room with adult, 50% of adult rate, in own room 75%.Teens 13-17 years in own room or sharing, 75% of adult rate. We ended up using one to charge 5 different devices. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Dietary issue is their priority as they serve their guests with the best services. Plan Dear Trail44527721535, Thank you for taking the time to review your recent stay with us. It is arresting, idyllic, and so absolutely welcoming. All you can eat buffet spreads for breakfast, lunch, and dinner!!! Guests can pamper themselves by indulging in the onsite spa services. 1 out of 26 reviews" ", Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Each features a private entrance, two separate bedrooms and a shared bathroom. The lodge is quite large and has a good infrastructure as a result. Travel & Explore on the Madaraka Express Train Package to Amboseli Serena Safari Lodge. With Mount Kilimanjaro soaring majestically just beyond the golden, acacia-specked savannah, the safari lodge offers a graceful blend of stark beauty and lavish comfort in the heart of Kenyas Amboseli National Park. Good , nice and clean room - Humble staff , enjoyed my stay . We greatly appreciate your feedback and are thrilled to hear that your tour of the park with Joseph was an incredible experience for you. It take only 30 minutes with direct flights from Nairobi Wilson airport to Amboseli airstrip. For More information or questions - please fill out the form below or contact us at 678.388.2205. You can check in from 12:30 PM - 4:00 PM. Which room amenities are available at Amboseli Serena Safari Lodge? Our room was pretty with a fantastic bathroom, mosquito nets and fan but unfortunately no fridge. T:+254 732 123333 Whether embarking on a safari to see The Big Five (elephant, buffalo, lion, leopard and rhino), planting your very own tree as part of our Re-Forestation Programme, or enjoying a bush dinner and glass of wine as the bonfire cinders waft into the indigo night, your stay will be infused withunforgettable moments. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards; cash is not accepted. We are grateful for your kind words about our lodge and our team. They have a lot of monkeys in the courtyard of the hotel., Serena was in a great location - we enjoyed having lunch or a drink overlooking the animals. USD 213. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Amboseli Serena Lodge is a luxury safari lodge located in the Amboseli National Park in Kenya. Our first night in Kenya was spent at the Amboseli Serena Lodge. 19 steps to make your stay more sustainable. Special requests are subject to availability at the time of check-in. Food was excellent, as they did cater for me, as I am vegetarian. The main meals come with three course those are: Soup, Deserter and Main course. Staff were exceptionally friendly and very attentive with a very caring and professional management team. Losing water supply and only having cold water in the morning is certainly not the experience we aim to provide our guests. Amboseli National Park, Kenya T: +254 727 622500 T: +254 735 522361 T: +254 732 123333 E: amboseli@serenahotels.com E: reservations.kenya@serenahotels.com. The lodge has great dcor with bright colors and the shapes of the traditional local Maasai warriors. E:reservations.kenya@serenahotels.com, 4 Day Game drives in the Amboseli National Park, Bush BBQ Dinner Experience with Maasai dancers, THE GREAT ELEPHANT TRAILS TRAIN PACKAGE. $900 per gun on a double basis. Liked: Staff & service, property conditions & facilities, room comfort, The staff is friendly and nice. With Benson we had a knowledgeable tour guide, who is eager to find the best animal sightings and photo spots, while explaining the special wildlife of Amboseli. Guests will appreciate freebies like continental breakfast and free self parking. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The value is very good considering the location. Serena Safari Lodge Amboseli is surrounded by the vast and beautiful landscape of Amboseli National Park. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The food is varied and of excellent quality; drinks are charged separately. Distance in property description is calculated using OpenStreetMap, Top Location: Highly rated by recent guests (9.2), Continental, Vegetarian, Gluten-free, Kosher, Free private parking available at the hotel. Facilities offered include 24-hour front desk, an outdoor swimming pool and bar, Airport shuttle, on site restaurant, free Wi-Fi as well as shared lounge suitable for visitors stay. Top room amenities include a desk, a mosquito net, and a view of the mountains. This property accepts credit cards. Amboseli Serena Safari Lodge. All rights reserved. The staff speaks multiple languages, including English and Swahili. We are delighted to hear that you found the room nice and enjoyed the vibrant atmosphere in our dining room and bar area. These are the scenic views of Mt Kilimanjaro and the free moving large herds of African Elephants. Each room is housed in a single-storey building opening directly onto the grounds. Reservations are needed for spa treatments. Yes, free parking and secured parking are available to guests. T:+254 732 123333 When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The painting is locally done by hands of the local maasai people. Only travelers who have booked a stay with us can submit a review. We hope to have another opportunity to host you one more in the near future. Good wifi. A stunning setting in the shadow of Mount Kilimanjaro, curated bush adventures and experiences and superb accommodations, cuisine and service create an extraordinary backdrop for unforgettable safari holidays in Kenyas Amboseli National Park. Housekeeping is offered daily and hair dryers can be requested. Rooms From How much does it cost to stay at Amboseli Serena Safari Lodge? Nice place and nice people., The lodge is quite large and has a good infrastructure as a result. Certain services and amenities may be reduced or unavailable as a result. Contributions should be appropriate for a global audience. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Which languages are spoken by the staff at Amboseli Serena Safari Lodge? Dear Heidierika1983, Thank you for choosing Amboseli Serena Safari Lodge for your recent stay and for taking the time to leave us a review on TripAdvisor. This is not my first or last time staying at this property. Front desk staff will greet guests on arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. The floor fan provided some relief but not much. +254-759-588-041. E:amboseli@serenahotels.com Dear N3175OKpatriciah, Thank you for taking the time to provide us with your feedback following your recent stay at our lodge. Express check-in and check-out are available. 385 were here. The Amboseli Serena Safari Lodge is situated in the beautiful Amboseli National Park with Africa's highest mountain, the superlative Mount Kilimanjaro towering in the background. The lodge is situated in a prime location, nestled in the foothills of Mount Kilimanjaro, Africa's highest mountain, and offers stunning views of the mountain and the surrounding savannah. Yes, it offers wheelchair access and reduced mobility rooms. This property was amazing!!!! M was lovely to talk with and checked on us often as well , and Matilda was sweet and attentive. Enjoy a varied array of excursions, from exploring Amboseli National Park to thrilling safari activities, eco-tourism adventures, bush expeditions and more. Maureen Oseko, Do you do game drives from the lodge and also do you have airport pickups. E:reservations.kenya@serenahotels.com. Please enter the dates of your stay and check what conditions apply to your preferred room.
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