She has asked for more hours but Lisa says she doesn't have hours for her. That is not fair to the customer when they do not want store credit.The customer should be told up front by the cashier the policy so they would know if this store is where they want to shop.Because I was not aware of this policy and I do not want store credit I will never shop here again.I will also write on my face book page so people will be aware and also will let people know I spoke to a supervisor and the were no help at all. Unit 2 Burlington, ON L7L0E8 Canada. Offering a different Burlington Coat Factory coupon at checkout simply replaces the existing offer. if burlington coat factory wasn't so cheap on giving there employees raises maybe it be a better place to shop or if managers actually stop hiring lazy black people who don't do ### maybe that would be better or if the managers stop abusing the workers .. this comes from my experience .. so many mistreated workers under paid .. burlington coat factory is a horrible pace to work at .. i rather worked as a hooker then work there 40 hrs just gets me 230 bucks you believe that thats how cheap this store is soon enough they will have legal issues. While you don't always need a receipt to make a return, having a standard one or a gift receipt will make the process a lot easier. That let me know she knew them as friends and she allowed them to leave, knowing that they stole the shoes. Burlington coat factory promo code: -10% off. Burlington Coat Factory offers various in store sales and promotions throughout the year. 90 days from purchase for electronics; 14 days from purchase for mobile phones. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My answer is there are tens of thousands or more of homeless people who don't have warm coats. My family will not spend money Ina place where we are intimidated, treated like thevies, and then talked to badly by management. my rateing for them is - 5 stars . I spoke to a few and they told me she only hires her friends, weather they are good workers or not. I purchased a winter coat for my mother who is elderly and don't get out much, My family and i use to shop at burlington all the time for years, until I had to return items,after Christmas. Burlington Coat Factory Direct - scam and cheating! WMTM haul ft: find your balance leg warmers, cross back nulu bodysuit, and LAB stretch cupro cropped tank. Returned a comforter yesterday had no receipt. But, I explained, I have the sales slip with me showing exactly how much I paid for the items; and tags are all intact on the items; and I wouldnt mind taking a credit rather than money back. Important Return Information For example, Walmart offers curbside returns, so you don't need to go into the store. Had my baby shower this weekend and received many double/triple of the same item plus stuff I didn't even have on my registry. I was a cashier so i need HIM to do it. Merchandise must be in new condition, unused and unwashed and in its original packaging. New Jersey-based Burlington Stores Inc. is planning to open a store in late . You do not need to contact us for a return ID prior to sending us a return. Your company guidelines are terrible and I can now see why your company will not last in the future. The waldorf store in Maryland has a return policy right on the counter that requires a reciept to return items. I bet you are loosing alot of money because of them, look at your numbers and see. I can't stand that store. I have never ran across the stupidist policy, when it comes to writing a personal check and after 14 days and you return the merchandice they will mail a check to your home. Felicia isn't sold on returning to the office. For full return information, see store associate or burlington.com/helpcenter/return-policy/ A sales employee stating she was the customer service manager by the Name of "ANGELICA". It took 30 mintues to get a young exchange with tags and reciept and they said I bought scrubs not jeans. ?? Following is a copy of the letter I send to Burlington's President when I was unable to convince Customer Service of my situation. Return Policy For Items Purchased In Our Local Stores, Returning an Item Purchased On-line via Mail, Returning an Item Purchased On-line to Our Stores. I'm trying to find out if they have a price adjustment Merchandise returned must be in new condition and in its original packaging. For complete details, see the Layaway Policy page. Experience: I bought a coat and showed them coupon on my phone. some cases). I bought nautica men shirt and it was torn not from one place but two. I have shopped at Burlington Coat Factory for many years, but in stores far removed from where I live in Upstate New York. When restocking fees apply, they're typically 15% of the purchase price, though they can vary. (And whenever you're giving a gift, it's polite to include a gift receipt, just in case!). I said to her please take it off the receipt, I will take it home and give it to someone. Now- Imagine if you do not leave a loyalty number , how would they figure out the max time you return- WHAT a lie. I went back to the store and my return was declined. After 30-Plus Days, Protesters Pack Up Battery Park Encampment How do I return or exchange items? - Bonobos All returns are considered on a case-by-case basis, Purchases from 10/3 to 12/24 can be returned until 1/15; otherwise 45 days from purchase, Purchases from 10/1 to 12/24 can be returned until 1/14; otherwise return window varies from 14 days to 90 days, depending on product, Purchases from 11/1 to 12/31 can be returned until 1/31; otherwise 30 days from purchase, Purchases from 11/1 to 12/25 can be returned until 2/8; otherwise 45 days from purchase, Purchases from 10/18 to 12/23 can be returned until 1/31; otherwise 30 days from shipment. Plus, come find all the deals that will keep your dorm room looking up to date. You may return Merchandise purchased in-store to any open Marshalls store within 30 days of purchase. I went to Burlington today and was really disappointed I wanted to return or should I say exchange some shirts I had got my cousin for her bday well comes out to they didn't fit her but didn't think I would need the recite anymore so me I throw it or I don't remember what I did with it and didn't bother to give them a number at the end of the purchase cause my two month old was going crazy and my 2 year old was also going crazy and just wanted to hurry and get out of the store. Just remember to always examine the fine print, because the standard return policy usually doesn't apply to all products or product categories. Usually, any purchases made between October 14 and December 6 can be returned up until January 5, and Loyalty members have until January 20 to make returns. I spent most of my money to buy from Burlington but when I had a problem with a top to my son they was very rude & refused to return it .. 90 days from purchase for most items; 30 days from purchase for final sale or clearance items, Purchases from 11/1 to 12/16 can be returned until 1/15; otherwise 30 days from purchase. I need important papers from the manager, jessi, hes neva there or not available. Does Burlington Coat Factory offer a customer loyalty program? Because of that, you may need to dig for additional return information for Walmart Marketplace sellers or Amazon third-party sellers, for example. I had ordered two items online. I'm so excited I was approved! Some stores extend the return deadlines even longer. Terms and conditions apply. Burlington Coat Factory Refund Exchange Return Policy Or the seems come out upon trying them on. Whether you can receive a refund is dependent on the retailer's return and refund policies . . Their response: Finally after waiting 15 mintues Beverly came over and processed to help me. You should also train your employees in knowing the return policy. Some retailers provide even more return options. He was flirtin' w/ her. They wear the shoes and bring them back, wear the clothes bring them back. I thought that i could at least get a gift card or store credit or an exchange but refused all options. ONLY if there was no receipt they would return store credit with current price value. Since 2016 I made a return in Dolphin mall store and I never received back my money. Standard Return Policy for Items Purchased In Stores. 90 days from purchase for most items; 30 days from purchase for furniture and rugs. make a purchase. Does a bank statement qualify as purchase verification? One lady there has only 3 hours to work but the blacks there have over 40hrs a week. Employees excluded. I went Tuesday to return some items. My issue is that I want to return items But Burlington will not give you your money back only store credit. For customers' satisfaction, Burlington is providing different methods for returning the product. Put items on layaway and pay for them later with Burlington Coat Factory's Layaway Payment. I recently went to Burlington and spent about 378 dollars on babygirl clothes due to my 3rd pregnancy being a girl and I have to boys I had nothingwell come to find out the doctors were wrong and I am not having a girl.so I had to take all 378 dollars worth of baby girls clothes back to the store with the tags still on and receipt and luckily withing the 30 day limit and they were kind enough about the situation and gave me no problem doing the return which was about 130 items of clothing I was kinda scared after reading all the post about them but am here to say that they truly came thru for me and am very satisfied, I purchased mens cologne and they would not give me refund I had receipt and bottle had not been opened they would not take it back you could clearly see it had not been opened this was at Winston salem nc. Stores such as GAP and Old Navy do similar. Really? The items were on sale 2 items at $9.99 each. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Those two need raises, because they put up with all that c*** there. Any retailers would accept $100+ returns. I went to return some items 4 days later because they did not fit and I was told that I can not return. available at the lowest total price we could find at the time of FairShake Can Help Make Arbitrating a Breeze. She then was taking forever. The incident happened in the 7500 block of Homestead Road just after 6 p.m. The tags were attached, everything and they still wouldn't do anything. Submit a complaint and get your issue resolved. Mr. Nesci- President or whoever is in charge you should look into this. Are there additional savings to be had when shopping online with Burlington Coat Factory? It was expressed since I made several returns a restriction was placed so that I may not do returns for 6 months. Burlington Coat Factory Direct - harassment, Burlington Coat Factory Direct - return policy receipt, Burlington Coat Factory Direct - burlington coat factory in springfield, Burlington Coat Factory Direct - return denied at the la mesa, ca location. Credit will be issued for the current selling price of the item if you do not have documentation. We have been a credit only operation for over 30 years. Browse burlingtoncoatfactory.com for your favorite clothing and accessories. I had an exchange that needed to be done before gettting to the layway. You know something is wrong if you have to make sure the money returned is only to use in their store. I am now stuck with a gift card and almost $80.00 in credit that I have no use for. That means I am assuming one cannot return a discounted piece of jewelry or is it left to the whims of associate/store manager. Incident Date (06/13/2023): I was in. I am going to tell everyone I know that if they shop at that store they better damn sure make sure it's what you want. You should check any coupon or promo code of interest on the If you want to return a gift, do it as quickly as you can. I spoke with the manager and told her that they all had flip flops on when they came in and left with shoes. Your returned item will be refunded at its lowest price within the last 90 days. I WAS a loyally shopper until the most recent experience that have me astonish. Established in 1924 in Burlington, New Jersey, as the Burlington Coat and Fine Clothing Factory Warehouse for the Entire Family, todays Burlington Coat Factory has grown to 500 stores in 44 states and Puerto Rico. INSPIRATION WHY BURLINGTON COVID-19 Information Our Store Safety Measures The safety and well-being of customers and associates remains our top priority. The Pottery Barn return policy gives you 30 days after receiving your item to return it, or 7 days for QuickShip upholstery items . Ensure your cart meets the minimum purchase amount or any additional requirements. Today I went with my sister to her first doctor appointment and suggest we go shopping for her baby at Burlington Baby Depo. I couldn't even exchange them for the next size up which they didn't have anyways. CERTIFIED MAIL Burlington Coat Factory Direct - burlington coat factory sucks, Burlington Coat Factory Direct reviews & complaints. This will expedite your return. she made me feel very uncomfortable not only did she decline my return she was rude and very irratated because i requested to exhange the merchandise for something else she declined with no other option did not give me the option to speak with her superiors subsequently my partner then called and spoke with the store Manger (ZARA) whom was very coopertive and receptive so i did appreciate her accomadation in this matter however in my opinoin ANGELICA should be reprimanded on how to be more professional with dealings with customers of all races.she should'nt discriminate on anyone not to imply because im african american i was discriminated against because she's also black but i've witness serval times her rudeness towards other minorties, She definitly gives this store a bad rep, I went back to return the 4 items. save money. I need some one from a senior management at Burlington to contact me. 30 days from receipt of item: Ugg: Purchases on or after 10/15 can be returned until 1/31; otherwise 30 days from purchase: Under Armour: Purchases from 11/1 to 12/24 have a 90-day return window; otherwise 60 days from purchase: Vera Bradley: Purchases from 10/1 to 12/1 can be returned until 1/31; otherwise 60 days from purchase: Walmart Your store is filled with drama and disorganization. You really only need to remember two things when you want to make your holiday returns hassle-free: You still have to read the return policy and follow any return procedures and deadlines the retailer has, but if you stick to these two rules, then most returns should be pretty straightforward. 90 days from purchase for electronics. Have questions about coupons on this page? Burlington Coat Factory knows there are many con artist out here. Please use UPS or Fed Ex if you are mailing in your item. I called back upon 10/02/13 a member of mangement stated my driver license was there & to bring another form of ID to pick up my driver licnese. PEORIA -- A leaner version of what a national clothing retailer once offered in Peoria appears ready to return. Return Policy We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase for free Conditions are noted below. We will credit your account when we receive the returned item and you will only be charged for the newly purchased item. One of the items was a pair of Jambu water shoes. My complaint is that no where on the receipt does it state after 60 days of purchase i would only receive current price value. If you are still having any trouble, try a different Burlington Coat Factory discount code from CouponFollow instead. Burlington Return Policy [2023] ReturnPolicyGuide.com You can usually return an item for cash, store credit, or exchange it for another size or color. Ive spoken with the floor manager at your store, called Customer Relations (Cynthia, x1998)) and I am still refused the amount I originally paid for these items. My family and i use to shop at burlington all the time for years, until I had to return items,after Christmas This is outrages and not fair for the honest shoppers. Debit cards using a PIN will receive cash, Merchandise returned from a completed layaway and receipted returns accepted after 30 days will receive a gift card, Non-receipted returns, accompanied by a photo ID (drivers license, state issued non-driver ID, passport, or military ID) and returns after 60 days will receive a gift card for the lowest selling price, All returns are subject to system verification and/or approval. Someone needs to look into the return policy. You guys should close down. Burlington Coat Factory Returns and Refunds. Burlington Loyalty Program members earn a $5 bonus for completed layaway purchases. I received a print out stated I was no longer allowed to return items are Burlington without a receipt. Submit a return or exchange online! I love to shop at Burlington Coat Factory! Sincerely, The woman went around the store, within a 20 minute period she came back to where this manager was still standing and told her she didn't find what she was looking for, she smile at the manager. You'll find answers to everything from assistance with gift cards and the Burlington Credit Card to returns, product safety, and finding your nearest retail location. . In the end, don't count on a lengthy return window. How can they do that ? One time I visited and I saw him in his seat with his feet up on the computer desk talking on his cell. She never returns back. Items must be returned in new condition, unused and unwashed, and in their original packaging. Returns to stores for items purchased on-line must be made within 30 days of receipt of the item. If you don't have the receipt, you can only receive a merchandise credit for the lowest selling price. Ukraine changes its counteroffensive tactics after heavy equipment We will refund your credit card for the purchase amount less shipping and handling within 14 business days of receipt of your return. We may earn a commission when you use one of our coupons/links to U could always find items 4 less & save so much than other stores. Without that proof of purchase, you may only be able to get store credit or an exchange rather than a refund. Burlington Coat Factory will not be liable for lost packages or shipping delays. Store 533 kay is I guess the manager on duty as I try to return items that where purchased for me by a friend I have several different people come to register bc none of them no how to do a return with out a receipt then they get kayak up there who says that cents the price of some where ripped off meaning just the bottom of the tag where it says how much it was ( these items are gifts so u don't won't the price on them )so cents it do sent have the bottom of the tag an no recipe she says I can't return nothing with out a receipt. She said that there is no expiration date abd that it is still my money. The Burlington Coat Factory Customer Service team may be reached through the Contact Us page on the website. You may not return any swimsuits or breast pump items you bought from Burlington Coat Factory. Synopsis The In-store and online return policies are different. Returns with a valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via in-store credit based on the original method of payment, except as set forth by the following: Purchases made with a Lowe's Gift Card, refund card, merchandise card or in-store credit will be refunded as in-store credit. WHAT? There is absolutely no customer service anymore shopped out with BCF PS you may think oh well its just one customer but with the existance of the blogg and reviews we can now tell the facts. Reach out to, You are viewing current burlingtoncoatfactory.com coupons and discount promotions for July 2023. PDF Burlington coat factory return policy - Squarespace Returned 11 items. Let's take a look at the typical return rules. Our return policies are always subject to local, state and federal restrictions. I would really appreciate an exchange. I was a customer over 15 years, and sometimes when I shop I would misplace my receipts. They require products to be in their original packaging and never have been used or worn. We may earn commissions on qualifying purchases. A proof of purchase is required, although it need not be a receipt. We will do it all together. When I tried to return the items, I was told I could only receive the amount back that they were currently selling for on the rack. check was denied even though I had got paid the day before so don't know why. Sally jackson (Philadelphia, Pennsylvania I bought a beautiful faux fur coat in person and barely 9 days later it's $30 off and I believe a price adjustment refund is due as many 22. r/lululemon 5 days ago. I never knew the policy for the store It is not ever been told to me by the cashier at the time of the check out.Forever 21 store tells you each and every time you check out from there cashier they explain their policy to you. policy. So nothing can be returned in this store with out a receipt? Enclosed is a photocopy of my sales slip, and the return slip that was not completed at the store that day. BACK TO COLLEGE DEALS. Return Policy - How to Return Items - Fred Meyer Return Policy - Burlington Customer Support | Burlington They would not exchange or refund anything, telling me I am bringing broken jeans to them that I didn't buy. Hollister Co. Returns 4240 Harvester Rd. You'll need to know the following information before initiating a return: For holiday returns, the process can be even more complicated. I called the TRE department who is responsible for the declining of my return. Philadelphia Weather: Sunny and hot Monday after wet weekend - CBS to return the order for a refund or store credit and place a new order. 2. They took 7.00 off the price and gave me a gift card for the balance. And even if you did open the box or you lost the receipt, you can probably still make a return it's just likely to be a bit more difficult. So what should u not buy gifts from Burlington bc if the person wants to return they can't. If i have to take matters further i shall, and i should warn you that social media alone will spread this complaint virally. Tried to return earring set to the store. Someone needs to remove the blacks and replace them with real works that take care of the store. All returns are subject to a third party verification process and system approval. For example, Costco's return policy includes a 100% satisfaction guarantee on most items, and Costco customer service will even help you get warranty service or technical support on items that don't have that guarantee. Dear Christopher - We researched this on Apr 18, 2021. Mobile phone return windows vary by carrier. She made two trips to her car while he just watched. Just rember a HAPPY customer comes back a DISAPPOINTED customer tells friends who tells there friends and bad business gets around fast.