NCDIT's paid internship programs provide a variety of learning opportunities for high school and college students as well as those seeking to enter the technology field. The team works closely with internet service providers to find creative solutions for serving areas where market forces arent working. Our goal is to build long-term relationships, so we can provide better IT solutions. The Technology Services strategic plan that provides details on the various projects and initiatives can be found here, Contact: Vanessa Wrenn,Chief Information Officer. Secure websites use HTTPS certificates. Hiring ranges reflect the minimum and maximum pay rates for a particular position. WebDistricts & Schools Classroom Resources Academic Standards Standard Course of Study Information and Technology Information and Technology The current state Information No need to contact the help desk. Customer Service Center: 1-800-662-7030 Visit RelayNC for information about TTY NC DHHS: Information Technology Only authorized employees and hiring authorities have access to submitted information. An official website of the State of North Carolina, North Carolina Department of Public Instruction, Common Education Data Analysis and Reporting System (CEDARS), School Accountability, Reporting, and Educator Performance, State Superintendent of Public Instruction, NC Department of Public Instruction Information Technology Plan for 2021-2023, NC Department of Public Instruction Information Technology Plan for 2019-2021, https://it.nc.gov/cybersecurity-situation-report, https://it.nc.gov/statewide-resources/cybersecurity-and-risk-management, K12 Security Information eXchange (K12 SIX), CEDARS: Unique Statewide Identifier (UID) For Staff & Students, NC DPI Directory - Digital Learning and Technology Services, North Carolina Identity (NCID) Service Pre-K-12, A full listing of resources and contact information can be found at this, Managed Internet Access monitored 24x7 with Distributed Denial of Service (DDoS) Auto-Mitigation Protection and other protection features, Next-Generation Firewall Service monitored 24x7, Locally Managed Content-Filtering to protect students and staff from harmful Internet resources, Local Network-based asset discovery and local network visibility tools for asset inventory, vulnerability identification, and risk categorization, Cybersecurity Awareness and Training Platform that enables PSUs to establish a customized training and awareness program, including simulated phishing campaigns, Multi-perspective external vulnerability scans, needs assessments, and best practices in K12. About | NCDIT IT Services An official website of the State of North Carolina, A new information architecture and service taxonomy that aligns with the customers perspective, Guided navigation that enables users to initiate service requests with a single-click experience. N.C. Department of Information Technology Raleigh, NC 27603, An official website of the State of North Carolina, Completing Access to Broadband (CAB) Program, Lease of State Property for Broadband Communications, Building a sustainable team to deliver digital equity to North Carolina, Enabling more North Carolinians to afford high-speed internet, Increasing digital literacy among all North Carolinians, Expanding broadband access across the state, Leveraging data to identify and understand community needs. Changes are coming to these two programs due to the end of the federal public health emergency on May 11, 2023. To learn more, view our full privacy policy. We do this and more all while providing meaningful, tangible public service. Documents. Contact | NCDIT - N.C. Department of Information Technology Customer input guided nearly all aspects of the redesign from onscreen elements to the data model used to communicate our portfolio. A lock icon or https:// means youve safely connected to the official website. A lock icon or https:// means youve safely connected to the official website. If you enjoy working in a leading-edge environment and appreciate the importance of public service, keep reading. Jul 6, 2023. N.C. Department of It is important that your application The Technical Assistance program consists of an on-the-ground technical support team that can work with counties and communities across the state to provide broadband expertise. Blog. Department of Information Technology Terms and Conditions Before joining NCDIT in 2017, Denny was a presidential appointee at the U.S. General Services Administration in Washington, D.C., where he served as deputy chief of staff, director of intergovernmental affairs and senior advisor for congressional affairs. Raleigh, NC 27699-2015, Physical Address The Department of Health and Human Services Information Technology Division (ITD) provides leadership in the use of technology to plan, develop and operate the automated systems for DHHSand to implement technical solutions that maximize resources. The Division of Broadband and Digital Equity was created within the N.C. Department of Information Technology in 2021 to elevate Gov. The N.C. Department of Information Technology's new IT services website, itservices.nc.gov, demonstrates a shift in how we engage with our customers and approach service design. Finally, it helps internet providers and communities seek out funding, including through North Carolinas rural broadband grant program administered by our office. Division of Broadband and Digital Equity, 217 West Jones Street 1641 Mail Service Center She is helping expand our initiatives to ensure all North Carolinians have equitable access to high-speed internet and digital literacy resources. State Government websites value user privacy. Interns gain real-world work experience across work divisions, contribute to day-to-day operations and connect with diverse people and communities. Secure websites use HTTPS certificates. The NCDPI Support Center is available to answer or resolve many of your technical issues or questions regarding applications which support the NC State Board of Education and public education in the K-12 environment. It is important that your application includes all of your relevant education and experience. WebNorth Carolina Department of Transportation. WebNC Department of Health and Human Services 2001 Mail Service Center Raleigh, NC 27699-2000. The program will also identify other topics that can challenge or threaten an effective implementation of a new technology. Updates and training at conferences and regional meetings. The NCDPI School Connectivity E-Rate Team offers the following free comprehensive E-Rate training and support services to all PreK-13 public schools in the state: E-mail and telephone support in completing applications and program forms. Starting salaries above the minimum are based on relevant experience, training, labor market considerations and maintenance of internal salary equity. Onsite outreach and training as requested (depending on travel restrictions). Secure websites use HTTPS certificates. Our customers are at the heart of what we do. A lock icon or https:// means youve safely connected to the official website. https://www.nclgisa.org/page/strike-team Non-critical requests: itstriketeam@nclgisa.org Incident Response 24x7x365: (919) 726-6508, Click here to visit the School Connectivity / E-RATE Page. Department of Information Technology Division of Broadband and Digital Equity. Department of Information Technology Terms and Conditions. Nicole MeisterCommunications Director919-208-9696nicole.meister@nc.gov, Lisa CrawleyExternal Communications Manager919-592-3065lisa.crawley@nc.gov, Broadband & Digital Equity Media Inquiries, Cristalle DickersonCommunications and Marketing Manager919-274-2729cristalle.dickerson@nc.gov, N.C. Department of Information TechnologyP.O. : Cybersecurity & Infrastructure Security Agency (. We also support digital inclusion and literacy organizations, programs and groups across the state in their efforts to close the digital divide. Secure websites use HTTPS certificates. By making an intuitive and efficient customer experience the most important success criteria, vital customer journeys that are the foundation of supporting state technology were reimagined from our customers perspective. State Government websites value user privacy. NC E-rate emails used to communicate updates, newsletters and executive summaries to designated E-rate contacts across the state. Our goal is to build long-term relationships, so we can provide better IT solutions. This website offers information about many of the services NCDIT provides to government Networking | NCDIT IT Services N.C. Department of Information TechnologyP.O. To learn more, view our full privacy policy. Unit Page - NCDOT search GO. Whether you want to unlock your account or change your password, do it yourself with just a few clicks. To learn more, view our full privacy policy. Box 17209Raleigh, NC 27619-7209, Technical SupportNCDIT Service PortalChat Live with a Specialist919-754-6000800-722-3946, An official website of the State of North Carolina, N.C. Health Information Exchange Authority, Historically Black Colleges and Universities, North Carolina State Government Internship Program, Sound retirement system one of the best in the country, For questions about employment opportunities, please send an email to, For questions about internships, please contact internship coordinator Yori Lucien at. WebAn official website of the State of North Carolina An official website of NC How you know . Internships are available in the summer and throughout the year. WebContact Phone: 919-855-3000 Fax: 919-733-8871 Mailing Address 2015 Mail Service Center Raleigh, NC 27699-2015 Physical Address 695 Palmer Drive Raleigh, NC 27603 Position Technology Services as a valued and trusted partner that delivers innovative, reliable, and efficient technology strategies and solutions that support North Carolina public school students, educators, administrators and parents. An official website of the State of North Carolina. The mission of Technology Services is to provide leadership, implement and oversee statewide solutions and the associated cloud infrastructure common to the North Carolina Public School Units, and to support the education of the state's 1.6 Million students by helping the North Carolina State Board of Education and the agency meet their strategic goals. To learn more, view our full privacy policy. The IT professionals at the Department of Information Technology are committed to providing outstanding service to our customers and the North Carolinians they serve. This website offers information about many of the services NCDIT provides to government agencies. Director of States Broadband Infrastructure Office Appointed Share information about suspected or confirmed suspicious cyber activity. Interested candidates should submit their cover letter and resume to NCDIT internship coordinator Yori Lucien at yori.lucien@nc.gov by Aug. 11, 2023. NCDHHS Recommends Limiting Fish Consumption from the Middle Whether you want to unlock your account or change She has more than 20 years of experience in broadband planning and development in North Carolina, primarily at the state level. N.C. Health Information Exchange Authority. WebAn official website of the State of North Carolina An official website of NC How you know . If you are looking for something else, please visit our main website at it.nc.gov. 695 Palmer Drive Upcoming Changes to Food and Nutrition Programs | NCDHHS WebN.C. Collaboration & Communication | NCDIT IT Services Employee Directory | NCDIT Raleigh. The North Carolina Information Sharing and Analysis Center (NC ISAAC): The FBI via the Cybersecurity website complaint form: The State of North Carolina offers a multitude of resources, alerts, and contact information for key personnel that can assist with breach mitigation, training, statewide information sharing, etc. The Office of Digital Equity and Literacy actively pursues funding and collaborations to develop programs, policies, and tools to increase digital equity throughout the state. 217 West Jones Street 1641 Mail Service Center Raleigh, NC 27603 An official website of the State of North Carolina, North Carolina Reproductive Health Services, Mental Health, Developmental Disabilities, and Substance Abuse, Services for the Deaf and the Hard of Hearing, Data Dashboards, Action Plans/White Papers, Office of Diversity, Equity and Inclusion, Office of Procurement, Contracts and Grants. Login. Leadership | NCDIT - N.C. Department of Information Technology Department Box 17209Raleigh, NC 27619-7209, Technical SupportNCDIT Service PortalChat Live with a Specialist919-754-6000800-722-3946. 4020 Westchase Blvd. State Government websites value user privacy. North Carolina Department of Information Technology - GZ Module This means we address all customer issues fully and resolve them completely. Denny previously served as NCDIT's chief of staff and legislative director. State Government websites value user privacy. Our services include hosting, network, telecommunications, desktop computing and unified communications, including email and calendaring. Secure websites use HTTPS certificates. Sheserved as interim director since August 2021 and was previously director of NC Broadband within the N.C. Department of Commerce. The Broadband Infrastructure Office works with communities to better understand their broadband infrastructure landscape so that they can plan for strategic growth. Box 17209Raleigh, NC 27619-7209, Technical SupportNCDIT Service PortalChat Live with a Specialist919-754-6000800-722-3946, An official website of the State of North Carolina. State Government websites value user privacy. To do that, the office assists local communities to understand the data that they are gathering. Annette has more than 25 years of community service and civic engagement in both public and private sector roles and in the philanthropic arena directing resources to organizations across North Carolina. About Careers Contact News Search! WebWelcome to the N.C. Department of Information Technology's IT Services Website. Raleigh, NC 27699-2000. That data can then be useful in identifying where infrastructure exists and where it doesnt. The North Carolina Broadband Infrastructure Office uses NC OneMap, an open-source, interactive GIS mapping tool, to visualize data collected by the state, as well as other resources, related to broadband availability and adoption as well as other related matters. First-time users must create an account by selecting a username and password. Box 17209Raleigh, NC 27619-7209, Technical SupportNCDIT Service PortalChat Live with a Specialist919-754-6000800-722-3946, An official website of the State of North Carolina, N.C. Health Information Exchange Authority. See link below. Access to nutritious food is N.C. Department of Information TechnologyP.O. This is how we want our customers and the people of North Carolina to experience NCDIT. Our goal is to build long-term relationships, so we can provide better IT solutions. Raleigh, NC 27603, NC Department of Health and Human Services Division of Broadband and Digital Equity, 217 West Jones Street The N.C. Department of Information Technology is a great place to work. Access to experienced network analysts with working knowledge of the E-rate Program. To contact the Support Center about a specific application, all designated customers and DPI staff can submit and manage requests for support using the ServiceNow web portal. N.C. Department of Information Technology The Broadband Infrastructure Offices FirstTech program can collaborate directly with subject matter experts in fields such as networking, hardware, software, applications, and operating systems to identify challenges and risks that new technologies might pose, such as cybersecurity issues, connectivity needs, and interoperability within existing systems and emerging systems. Raleigh, NC 27607, 919.856.0393 The North Carolina Department of Health and Human Services is recommending limits on consumption of certain freshwater fish from the middle and lower 2001 Mail Service Center Information Technology: Chief Information Officer New Hope Online applications are stored on a secure site. Home | NCDIT IT Services First-time users must create an account by selecting a username and password. To help leadership develop local governance that promotes broadband expansion, we can advise your broadband planning committee on policy changes that it can implement and which will eliminate barriers and obstacles to growth. To learn more, view our full privacy policy. To learn more, view our full privacy policy. A lock icon or https:// means youve safely connected to the official website. Building upon this improved experience, additional customer journeys will be reimagined through the services website and the NCDIT Service Portal as we transform through experience. Consistent and high-quality content that describes the portfolio of services NCDIT provides.