how to get a septa key card

SEPTA took a lot of flak for ending the paper transfer last summer, costing many riders of two or more buses or subways money. TDD/TTY: (215) 580-7853. Students may apply online through the SEPTA Key site. Last time I checked a kiosk there was no info about receiving a card, it only gave info on reloading one. Appointments* can be scheduled. Monthly TrailPasses were available only on SEPTA Key starting in October for Zones 3 and 4 and in November for Zones 1 and 2, marking the end of paper Monthly TrailPass sales. Philadelphia, PA 19107 Learn how to ride other SEPTA transit vehicles. Riders can open the app and press the Key icon on the top right corner and log in to their Travel Wallet account from just about anywhere in the city. Download the SEPTA App for schedules, maps, TransitView, and more! Your first and most convenient option is to use the remaining fare on the card and simply purchase a new one at any SEPTA station kiosk. It's embarrassing I still don't understand how you get the card in the first place. This will continue throughout 2023. Purchase a SEPTA KeyCard from a SEPTA retailer or the kiosk at the Penn Bookstore (3601 Walnut Street). In-depth, original reporting on housing, transportation, and development. Students who already have a Key Card that is registered, has no other passes loaded, and does not expire within the valid semester dates may use that card. (function() {var phplive_e_1497314496 = document.createElement("script"); phplive_e_1497314496.type = "text/javascript"; phplive_e_1497314496.async = true; phplive_e_1497314496.src = "https://customerservice.septa.org/chat/js/phplive_v2.js.php?v=0|1497314496|2|"; document.getElementById("phplive_btn_1497314496").appendChild( phplive_e_1497314496 );})(); Copyright 2023 SEPTA. It's embarrassing I still don't understand how you get the card in the first place. SEPTA Key - Wikipedia A rider with a quick trip ticket will swipe it at a black card reader mounted next to the red pad to access the boarding area. [25][26] Starting January 1, 2021, SEPTA Key cards were no longer accepted on DART First State buses because the fareboxes cannot read the card to confirm the purchase of a TrailPass and due to widespread fraudulent use. SEPTA Key Fast-forward: Julys just over a month away and, well, the system still isnt there quite yet. NPR's Morning Edition takes listeners around the country and the world with two hours of multi-faceted stories and commentaries that inform, challenge and occasionally amuse. Go to your Bus stop or station/loop. You can access your autoload settings here. How To Use SEPTA Key Tix | SEPTA General Information Using the SEPTA Student Fare Card Accessing Regional Rail School Responsibilities Activating Fare Cards Fare Card Application Fare Card Deactivation Student Responsibilities Distributing Fare Cards Summer Programs Blocked National Holidays Additional Resources New School Year Last modified: September 7, 2022 To actually use the tickets, you have to activate one per rider up to five at a time from the "Purchased" tab within the Key Tix menu, and then pull up the QR code from the "Ready to Use" tab. Colleges participating in the SEPTA Key University Pass program include University of Pennsylvania, Temple University, Drexel University, University of the Arts, and University of the Sciences. Big Change (Sort of) at Iconic Philly Cannoli Shop Termini Bros. Why Philly Needs to Close More Streets to Car Traffic, Beyoncs Renaissance World Tour Is the Spiritual Revival America Needs Right Now. (Which, mind you, took two full years to get going.). School administrators will assign the cards to eligible students and transit the card numbers to activate them. First things first. Be alert for unattended bags or items. Participating students will need to purchase and register a regular SEPTA Key Card. - Are there any fees associated with the SEPTA Key Card? [34] The fares for SEPTA Key Tix are the same those on the SEPTA Key, which is at a discount to cash prices. SE. On buses, trolley routes, and the Norristown High Speed Line; the validator is mounted to the vehicle farebox. Remember how happy we all were, three years ago, when SEPTA finally released its futuristic Key payment system? You can protect your Key Card balance in the event of loss or theft right here on septakey.org, so it's important to register your card as soon as you purchase it. Check that you have all of your belongings before leaving the train. SEPTA Key For those who dont have any issues loading their travel wallet through the app, the minimum is $5. Registering a SEPTA . Download the SEPTA App from the Apple Store, Download the Transit Watch App from the Apple Store, Card Replacements & Student Rail Upgrades. [4] As of June 1, 2017, weekly and monthly TransPasses (for urban transit, distinct from the TrailPasses for SEPTA Regional Rail) were no longer available in the old format, and users of those passes had to have a Key Card. SEPTA Key card Purchasing Process . 1234 Market Street SEPTA Key Advantage program offers free Key cards to Penn Medicine Smartphone-carrying SEPTA riders can now add money to their Key Card on the SEPTA app. The school district, not SEPTA directly, distributes the SEPTA Key Student Fare Cards during the first few days of school. (Passenger etiquette tip: Let people off before getting on.). Privacy Policy. The reloadable travel cards had previously only been available at transit stations, Bus Loop Fare Kiosks and SEPTA Sales Offices. For example: A card with a January 2020/2021/2022 or 2023 (1/20, 1/21, 1/22, 1/23) expiration date will expire on January 31, 2023, A card with a February 2020/2021/2022 or 2023 (2/20, 2/21, 2/22, 2/23) expiration date will expire on February 28, 2023, A card with a March 2020/2021/2022 or 2023 (3/20, 3/21, 3/22, 3/23) expiration date will expire on March 31, 2023. Students may apply online through the SEPTA Key site. Are they at the kiosks? SEPTA Key Senior Fare Cards -- Expiring in 2023 | SEPTA - ISEPTAPHILLY The cost of a card is $4.95, and you will need to have a minimum dollar amount loaded. Part 1: Purchasing your Key Card . Once a Key card has been purchased, riders can register their card by visiting SEPTAKEY.org or calling (855)-567-3782. - What is a SEPTA Key Card? The Norristown High Speed Line collects fares at turnstiles at 69th Street Transportation Center and Norristown Transportation Center while the fare is collected onboard at all other stations along the line. TDD/TTY: (215) 580-7853. Bus fare is $2 per ride; your first transfer is free, $1 for your next transfer if you have a SEPTA Key card. The Instant Plus Card has additional capabilities of cash reload and ATM withdrawals. SEPTA Key is the future of fare payment with one reloadable, contactless chip card that offers a host of options for seamless travel and self-service flexibility. During the initial phase, SEPTA Key cards were distributed free of charge. Report it immediately to your school administrator if your card is lost or stolen. See Cardholder Agreement for complete details. Newtown Office. Order the PennPass via Campus Express. Before the Key System, SEPTA's fare collection was almost entirely manual. They now cost $4.95 up front, but that fee is reimbursed into a rider's travel wallet as long as the card is registered with SEPTA within 30 days. and our For those who dont have any issues loading their travel wallet through the app, the minimum is $5. You can access your autoload settings here. 4. Click here for more info! Appointments can be made two ways: By phone: call (215) 580-7145 and press 6 By requesting an appointment online Appointments will be in the lower lobby of SEPTA Headquarters, 1234 Market Street. Morning Edition is the most listened-to news radio program in the country. By phone: call (215) 580-7145 and press 6. The documents below must be completed by a representative of the university as part of the enrollment process. If you're a human and see this, please ignore it. Drinks in containers with a resealable lid and light, small snacks OK on board. 5. But for those who want to add less than that can do so at the kiosk, where the minimum is. 5 deaths confirmed in Bucks Co. flash flooding, 2 still missing, Thunderstorms and downpours to create flash flooding problems, Pew grants $6.55M to Philly nonprofits to address youth mental health. No problem. PDF Part 1: Purchasing your Key Card - Temple University Phone: (215) 580-7800 Stay tuned. Ward Elections (@jongeeting) March 21, 2022 The $2.1 million SEPTA will receive as part of the SEPTA Key Advantage program is roughly the same amount it would receive from Penn Medicine,. Anyone seeking refunds for unused passes on their key cards or monthly regional rail permits should review SEPTA's credit policy for transportation passes or call the SEPTA Key Customer Call Center at 1-855-567-3782. Southwest Connection Improvement Program Begins Saturday, 7/22 Saturday, 8/26, Southeastern Pennsylvania Transportation Authority, Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. The SEPTA App | SEPTA - ISEPTAPHILLY SEPTA processes the renewal and mails a new card directly to the constituent in 2-3 weeks. Tweets by @tmabucks. Want a digest of WHYYs programs, events & stories? Edit: Thanks everyone, I'll give it a try later. Monthly and Weekly passes were sold by a cashier at a SEPTA sales office. Click here for info!). SEPTA Key University Pass Program | SEPTA The card may be registered by creating an account on the SEPTA Key site. SEPTA operates over 120 Bus Routes with most routes in the City of Philadelphia proper. But for those who want to add less than that can do so at the kiosk, where the minimum is $1. Credit: Roger Ge Penn Medicine, Drexel University, and Wawa are offering free SEPTA Key cards to employees that will be available starting May 1.. Penn Med, Drexel, Wawa partner with SEPTA to provide free access for (215) 497-9490. If the card is ever lost, stolen or damaged, the fare or monies on the card can be transferred onto a new card. Starting Thursday, SEPTA will operate on a Lifeline Service Schedule with limited lines and routes. Register your SEPTA KeyCard at septakey.org and take note of SEPTA Card Reference ID which is found under Card Options. The map above will be updated as new locations are added. New Places to Get a SEPTA Key Card | SEPTA Back New Places to Get a SEPTA Key Card November 12, 2019 Big news! Dont have one? Sign in your SEPTA Key account If you do not have a SEPTA Key account, you will need to create one On the mobile apps home page, click "Buy or Manage Tickets" Select the number of tickets you want to purchase (up to 10 one-way tickets per transaction and up to five one-way tickets can be activated per trip) How to Obtain a Key Card: To enroll in the SEPTA Key Advantage Program, you must have and register a SEPTA Key Card. And what is a Septa Key Travel Wallet? All colleges and universities in the SEPTA service region are welcome to enroll. For more information, please see our Page currently unavailable. If you do not already have a Key Card, there are a few ways to obtain one: Retry. Click here for info!). Learn more about Social Responsibility at WHYY. Your second option is to go to a physical SEPTA sales office and transfer your current balance to a new card. Fares | SEPTA SEPTA is ultimately planning to link its parking lots outside certain suburban stations to SEPTA Key, so if you need a place to stash your car on the way into the city, you'll be able to. Anyone seeking refunds for unused passes on their key cards or monthly regional rail permits should review SEPTA's credit policy for transportation passes or call the SEPTA Key Customer. Please refresh page. Yield designated seats to Disabled Riders. Grab your SEPTA Key (Don't have one? How to Ride - Seniors | SEPTA - ISEPTAPHILLY Southwest Connection Improvement Program Begins Saturday, 7/22 Saturday, 8/26, Southeastern Pennsylvania Transportation Authority, Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. [35] There have been some complaints about SEPTA Key Tix, which have included difficulties of using the platform, disuse of money stored in the "travel wallet" to buy tickets, and no integration with mobile payment services such as Apple Pay and Google Pay;[34] however, SEPTA has announced plans to support those and other forms of contactless payment within the program in the near future. The initial rollout of the key card on transit services began with an early adoption program starting on June 13, 2016. [18] The sale of Monthly Cross County Passes ended at third-party locations in August 2020. Philadelphia, PA 19107 Fares | SEPTA For example, the system can automatically detect if a rider is transferring from another route and charge the transfer fee instead of the full fare. 3 Terry Drive. Replacing and Renewing SEPTA Key Cards - PA House [31], By 2019, total cost of the primary contract was $192.5 million, about $70 million more than planned. Riders tap on at the turnstile or platform validator to open their trip before boarding the train and tap off at the turnstile or platform validator to close their trip after exiting the train. The system also has a "Travel Wallet" feature in which riders can load money on the card and have the fare for each trip deducted from the balance when the card is presented. Riders simply wave their card near a red fare validator pad. 2. It can be used throughout SEPTA's transit system (bus, trolley, subway, high speed line), and on Regional Rail. But the cards sported an expiration date a full three years into the future July 2019, for the earliest adopters and surely, you might have thought, everything would be up and running by then! Walk-ins are not guaranteed same-day service. 4. All rights reserved, should review SEPTA's credit policy for transportation passes. SEPTA also issued masks to all frontline employees. Stay on the curb until the bus pulls away. Download the SEPTA App from the Apple Store, Download the Transit Watch App from the Apple Store, SEPTA Procedural Guide ComPass Program (PDF), SEPTA Procedural Guide Acknowledgement (PDF). SEPTA provides a 5-percent discount that must be matched by the college or university. Who does it affect? Cards are issued or renewed by appointment only at SEPTA HQ. Perk Alert! SEPTA says that wont be happening here. The expiration deadline was extended in 2021and a final time last year (2022) to allow SEPTA time to work with legislative offices to set-up a new renewal process at legislative district offices. SEPTA also advised any riders who use autoload to turn it off if their upcoming travel needs are uncertain. Full coverage of the COVID-19 outbreak and how it impacts you, Copyright 2023 NBCUniversal Media, LLC. The plan is to offer the employer-sponsored deal to smaller businesses beginning May 1. How do I get a septa key card? [33], In December 2022, SEPTA released a public beta of SEPTA Key Tix after a months-long closed trial. [14] On October 1, SEPTA expanded the program to include select Zone 3 stations for Monthly and Weekly TrailPass holders. WHYY is your source for fact-based, in-depth journalism and information. WHYY thanks our sponsors become a WHYY sponsor. The system was designed to keep most of SEPTA's existing fare collection practices in place. 7. How to Ride - Bus | SEPTA - ISEPTAPHILLY The tokens are quickly becoming relics and the early adoption phase for SEPTA Key is now a thing of the past. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Log into the SEPTA Key site, hotlist your old card, purchase a new card, register it to your current Key Card account, and you can complete a card-to-card transfer. If you have a smartphone, download the SEPTA App for schedules, maps, TransitView, and more! Or at an External Retail Location. Unlike the older paper passes, SEPTA Key imposes a limit on how many trips a rider can take on a pass (56 for a weekly pass, 240 for a monthly pass, 8 for a One Day Convenience Pass, and 10 for a One Day Independence Pass). Phone: (215) 580-7800 Newtown, PA 18940. [30], By 2013, the project was said to be a few months behind schedule, with SEPTA's Chief Officer of New Payment Technology John McGee stating "That ball of steam isn't as large as we'd like, but we're still moving along." Tokens for bus, trolley and subway fare could be purchased from a vending machine at some stations, however exact change was required. The Official SEPTA App has been updated to not only include SEPTA Key but also SEPTA Key Tix - a new and convenient way to pay for one or up to five (5) people using your smartphone - giving you the ability to manage your accounts and purchase fares with the tap of an icon. The SEPTA Key card is a smart card that is used for automated fare collection on the SEPTA public transportation network in the Philadelphia metropolitan area. Speed everyone's journey - exit by the center doors. SEPTA announces plans to upgrade Key card system. First things first. SEPTA Key Card FAQs - My Card Place [27], In 2007, SEPTA announced a plan to award a contract for an updated fare payment system by the end of the year. Don't worry - it's free to download. The first step will be to purchase your SEPTA Key Card. Please give today. No smartphone? Edit: Thanks everyone, I'll give it a try later. You can sign up now to pay for SEPTA rides with your phone, with a [24], SEPTA Key is accepted on all SEPTA rapid transit lines (Broad Street, Market-Frankford, Norristown), buses, trolleys, trackless trolleys, and Regional Rail. Authority officials are conducting an industry-wide review of fare payment systems and asking experts for their input on how to improve the troubled Key card. Student fares are available to all school districts within the SEPTA service area. 2)SEPTA HeadquartersIn person, same day card renewal at SEPTA Headquarters: 1234 Market Street, Philadelphia, PA 19107. Those cards will expire as indicated on the card. TDD/TTY: (215) 580-7853. The days of running to make an incoming train only to be held up at the turnstile because your last two bucks were swiped the last time you barely made your train are over thanks to Jeffrey Knueppel and the gang. How to Ride - Market-Frankford and Broad Street Lines | SEPTA Our Customer Service Department is here to respond to any question or concern you may have about your SEPTA experience. Add money, check SEPTA Key balance on SEPTA app - WHYY SEPTA Key To request an Instant Plus SEPTA Key Prepaid Mastercard, you must contact Customer Service at 1-855-567-3782. Log into the SEPTA Key site and follow the instructions for copying your Card Reference ID and submitting your pass request. 2. How can people find out if they qualify. All rights reserved. Bus Routes serve a number of neighborhoods and even more destinations throughout our region. [32], As of September2020[update], the total cost was $193.3 million. #ISEPTAPHILLY #waytogo #Perks All rights reserved. SEPTA said this error is the first time they heard of the issue, but they are currently working on a fix. Grab your SEPTA Key Senior ID Card. Introducing Key Cards - A new way to pay Skip to content. See our copyright and trademark notices. President Joe Biden debuts new $39 billion student loan relief plan; What is it? Septa has 3 websites to explain Septa Key and they all fucking suck. Southwest Connection Improvement Program Begins Saturday, 7/22 Saturday, 8/26, Southeastern Pennsylvania Transportation Authority, Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia counties, 1234 Market Street Download the SEPTA App for schedules, maps, and more! By using the pass, student rider fares are discounted approximately 10 percent. Tap your SEPTA Key Senior ID Card on the "validator" located next to the Bus Operator. SEPTA works with the various Southeastern Pennsylvania school districts to help students eligible for transportation. Access to stations will be limited and SEPTA police will engage customers to make sure they're traveling for essential purposes. Want a digest of WHYYs programs, events & stories? Smartphone-carrying SEPTA riders can now add money to their Key Card on the SEPTA app. Quick Trips are also used at the Regional Rail stations in Center City Philadelphia; riders arriving in Center City Philadelphia buy a Quick Trip before exiting the station turnstiles while riders departing Center City Philadelphia buy a Quick Trip before entering the station turnstiles. (Danya Henninger/Billy Penn). SEPTA has continued service on a reduced schedule for essential workers. SEPTA expands program to get more businesses to offer free rides to workers. School Districts determine the travel rights for each card, defining the number of daily trips. Penn Transportation & Parking - University of Pennsylvania Registered Key Cards have balance protection. So what happens if your SEPTA Key is set to expire in July? Many cardholders have taken advantage of the additional time to renew their cards but we anticipate that with cards now expiring at the end of each month, you may see an uptick in appointments and an increase in wait times. Note: You'll receive your card on the spot if you come to SEPTA Headquarters. [5] However, the sale of weekly TransPass at third-party locations continued until July 30th, 2018. If you have previously had a replacement card the second replacement is $25. Maybe that was before the full roll out. [12] On August 1, 2018, SEPTA stopped issuing or honoring paper transfers; the only way to use the reduced transfer fee is through the SEPTA Key card. SEPTA is ultimately planning to link its parking lots outside certain suburban stations to SEPTA Key, so if you need a place to stash your car on the way into the city, youll be able to simply tap the card at a detector in the lot. Note that clicking the link below will block access to this site for 24 hours. About SEPTA Key; Partner Programs; Help & Info; Mastercard Prepaid . 1. In person, same day card renewal at SEPTA Headquarters: 1234 Market Street, Philadelphia, PA 19107. Similar to a debit card issued by a bank, each Key card has a personalized 16 digit account number. SEPTA Key cards were formerly accepted on DART First State buses in northern New Castle County, Delaware. The fare is $2 per ride; your first transfer is free, $1 for your next transfer if you have a SEPTA Key card. Beginning Tuesday, you can purchase a SEPTA Key card at one of more than 100 locations in and around Philadelphia. SEPTA's Key card conquest continues. For further assistance please contact the SEPTA Key Customer Call Center: By Phone: 1-855-56-SEPTA (1-855-567-3782) By TDD/TTY for hearing or speech impaired customers: 1-844-568-8810 6:00 a.m. - 8:00 p.m. | Monday through Friday . Philadelphia, PA 19107 (function() {var phplive_e_1497314496 = document.createElement("script"); phplive_e_1497314496.type = "text/javascript"; phplive_e_1497314496.async = true; phplive_e_1497314496.src = "https://customerservice.septa.org/chat/js/phplive_v2.js.php?v=0|1497314496|2|"; document.getElementById("phplive_btn_1497314496").appendChild( phplive_e_1497314496 );})(); Copyright 2023 SEPTA. [35], Nussbaum, Paul. SEPTA KEY ADVANTAGE PROGRAM - USER GUIDE - Drexel University Questions - please call SEPTA Customer Service at 215-580-7800. This is a major step forward.. Appointment times are between 8 am and 5 pm weekdays. SEPTA Key PSA: How to purchase and use the new SEPTA Key card See that 07/19 on the card? Its how we live. Our goal is to bring everything customers need into one convenient app, Knueppel, SEPTA general manager said. You can get one at SEPTA Headquarters (1234 Market Street, Philadelphia, PA) or at your local legislator's office. At the time, it was estimated the project would take about three years and cost approximately $100 million, based on the implementation of similar fare payment systems in other cities. Board the bus. Senator Steve Santarsiero's Office Can Assist With SEPTA Key Senior If you opt to visit your legislator, it could take up to four (4) weeks to receive your card via mail. Introducing SEPTA Key - A new way to pay. - Is Debit Mastercard money kept separate from the Travel Wallet? Theres more work to be done beyond Regional Rail. What an improvement it was to go from clanky tokens to a sleek, green plastic card! ISEPTAPHILLY on Twitter: "Perk Alert! Get 25% off tickets to Keep phone calls brief, talk in a low voice, don't use the speaker, mute the ringer. See our copyright and trademark notices. How to Order a SEPTA PennPass. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Pay for your SEPTA ride with a tap of your phone, and take your friends The map above will be updated as new locations are added. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. [11] Also in April 2018, SEPTA launched the external retail network for Key Cards, allowing cards to be purchased and reloaded at businesses across the Philadelphia area. Six Ways to Reach Customer Service Communicating with our customers is an essential part of SEPTA's commitment to providing quality public transportation in the Greater Philadelphia area.
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